Duncan — Privacy Policy

Last updated: 27 July 2026

Duncan is a voice-first capture and reminder app made by Macbeth Labs ("Macbeth Labs", "Duncan", "we", "us"), designed for people with ADHD. This policy explains what we collect, why, and the choices you have. We built Duncan to be calm and low-pressure, and we take the same approach to your data: we collect as little as we can and keep your actual thoughts private.

The short version

Information we collect

CategoryWhatWhy
AccountYour Apple sign-in identifier and email (which may be an Apple private-relay address), and an optional display name and time zone.To create and secure your account and deliver reminders at the right local time.
Your contentThe thoughts you capture and the reminders and notes they become, including whether you marked an item private.To store, organize, sync, and remind you of them. This is the core function of the app.
NotificationsYour device push token.To deliver your reminders and nudges as notifications.
PurchasesSubscription status and purchase history (via Apple and RevenueCat). We never see your card details.To provide and manage Duncan Plus.
Usage analyticsContent-free events: e.g. that a capture happened, how many items resulted, feature timings, app version. Never the text of your thoughts.To understand which features help and to fix problems.

Voice. When you speak to Duncan, speech-to-text runs on your device using Apple's on-device speech recognition. Your audio is not sent to us or to any third party. Only the resulting text is processed as described below.

How your content is processed

To turn a rambling brain-dump into sorted items, the text of your capture is sent to our AI processor (Anthropic) which returns a structured result. For the optional premium read-back voice (Duncan Plus), the text of your sorted items is sent to a voice provider (ElevenLabs) to generate audio. These providers process the text to deliver the feature and do not use your content to train their models on our behalf.

Service providers

We use a small number of processors to run Duncan. Each receives only what it needs:

Our servers and processors operate in the United States; if you use Duncan from elsewhere, your information is transferred to and processed there.

How we use your information

To operate and secure the app; to sort, store, sync, and remind you of your items; to deliver your notifications and nudges; to provide and manage subscriptions; to understand and improve the product with content-free analytics; and to comply with law. We do not sell your personal information or use it for cross-app tracking or third-party advertising.

Retention and deletion

We keep your information for as long as your account is active. You can delete your account at any time in the app (Profile → Account → Delete account), which removes your account and associated content from our systems. Backups are purged on a rolling basis. You can also turn off notifications or analytics-relevant features at any time in Settings and your device settings.

Security

Access to your data is protected by per-user database security rules, and data is encrypted in transit. Items you mark private are additionally kept behind Face ID or your device passcode inside the app. No system is perfectly secure, but we work to protect your information and limit what each provider can see.

Children

Duncan is not directed to children under 13 (or the equivalent minimum age in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Your rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information. You can exercise the core of these in-app (view and delete your content and account) or by contacting us. We will not discriminate against you for exercising these rights.

Changes

We may update this policy as the app evolves. We will update the date above and, for material changes, notify you in the app.

Contact

Questions or requests: contact@heyduncan.app.

Duncan is a tool to help you capture and remember things. It is not a medical device and does not diagnose or treat any condition, including ADHD.

© 2026 Macbeth Labs